Follow these steps to install and replace your GoodHealthTV® player unit.
If everything is working correctly you will see the local weather displayed in the bar at the bottom of the screen.
Follow these steps and reference the diagram below to get set up.
If your player shows video, but no sound, try checking the TV’s audio levels to make sure the TV volume isn’t low or muted. If this isn’t the problem, please restart the player. If still no sound once restarted, call Support at 888-571-5967.
To fix this issue, you need to change the aspect ratio of your TV.
First try rebooting the system. Once it restarts, the programming should play. If programming is still not displayed, call Support at 888-571-5967.
Connect your system to the internet:
Check the input setting on the TV, you may have to toggle through HDMI inputs until you see GoodHealthTV® displayed.
Check to see if the TV and unit are turned on and the right input is selected.
Call Support at 888-571-5967.
Use the diagram below to see how to set up the cables for your distribution system.
If your questions or support topic is not listed, please call Support at 888-571-5967.