Our Process

Native Reach offers a comprehensive customer service process so you get the best product for your needs. We walk with you every step of the way from discovery (finding out what you need) to ongoing technical assistance.

Discovery and Consulting

Native Reach is a partnership in which we help you deliver important information to your community.


Every great leader has a communication strategy, which is a plan to achieve communication goals. We want to help. Native Reach is the first product that’s tailored exclusively to the Native American and Alaska Native population. How do we do it?


The first step is finding out your needs. We’ll have a detailed discussion about your online presence and how we can optimize it.

We’ll take into account the following things:

We’ll be with you every step of the way to answer all of your questions. Part of the discovery and consulting process includes training throughout the entire first year of service. We want you to make this app yours and move forward confidently.


Native Reach is your network to your community. Not only will your app include your logo and branding (colors, designs, phrases, etc.), but you decide how the app is laid out, and what content you want sent out such as:

Your users will receive push notifications, which are messages apps send out when you post new content. That way, they can’t miss your most critical updates!

Ongoing Content Support

Effective communication isn’t a “one and done” thing. It’s about consistent, relevant, reliable information.


That’s why we don’t leave you once we build the app. You still need content to post. Native Reach provides new and interesting content to keep your users engaged. We check in regularly and make sure that you get what you need.

Technical Assistance

Even the best communication app is ineffective if you don’t know how to use it. That’s why Native Reach offers technical assistance to help you get the most from your app.


If you need new content, help with social media or extra training, our expert customer support team will provide the fast and friendly service you need to get over the hump. We want your app to run as smoothly as possible.

The App

Native Reach is a powerful tool that puts you in control of your communications plan. The app is designed exclusively for American Indian and Alaska Native audiences and is fully customizable with your brand and your voice.


You can use the Native Reach app to put all of your valuable information in one place. Use it to post important announcements, useful videos and helpful articles. The app also features an events calendar so you can keep your community members up-to-date!


Today’s world is digitally-focused and it can seem like everyone is trying to grab your attention. Take Facebook, for example. Only 10 percent of your subscribers will see your posts. Native Reach notifications, which are messages apps send when you make updates, can help your community receive your message because you don’t have to compete with algorithms that bury your information.


The app is available on smartphone, tablet, desktop and smart TV. That means your subscribers will have access wherever they go. Native Reach also features a robust analytics dashboard, so you can see how your content performs.

To learn more, contact us at todd@goodhealthtv.com or call 888-571-5967. Or, if you’re ready, download the app here.